Supervision Checklist Privacy

1. About this Notice

This Privacy Notice provides information on how the Supervision checklist collects and processes your personal data when you visit our website or mobile applications. It sets out what we do with your personal data and how we keep it secure and explains the rights that you have in relation to your personal data.

2. Who We Are

Supervision checklist app is a lab assessment platform which facilitates the process of assessing healthcare labaratories to ensure they meet certain creteria for good quality service delivery, This website and/or mobile app is operated by a member of the Center for International Health, Education and Biosecurity(CIHEB)

3. The Data We Collect About You?

Personal data means any information that can be used to identify directly or indirectly a specific individual. We collect your personal data in order to provide more accurate information about the labs you visit as lab assessment personnel. You provide us with your personal data when you register your personal details on our website and mobile platforms and transact with the same. The personal data we collect includes: Information you provide to us:We receive and store the information you provide to us including your identity data, contact data, biometric data and address. These types of personal data may include:

  1. name and age (or predicted age range),
  2. information about your device, operating system, browser and IP address,
  3. unique identifiers associated with your device,

We strive to provide you with choices regarding the Personal Data that you provide to us.Where required by law.

4. Cookies and other Identifiers

A cookie is a small file of letters and numbers that we put on your computer, mobile phone or tablet if you agree. Cookies allow us to distinguish you from other users of our website and mobile applications, which helps us to provide you with an enhanced browsing experience. For more information about cookies and how we use them, please read our Cookie Notice:

5. How We Use Your Personal Data

We use your personal data to operate, provide, develop and improve the lab assesment services that we offer such as:

  1. Registering you as a new users.
  2. Managing your relationship with us.
  3. Improving our website, applications and services.
  4. Complying with our legal obligations, including verifying your identity where necessary.
  5. Detecting fraud.

6. Legal basis for the processing of Personal Data

We will only process your personal data where we have a legal basis to do so. The legal basis will depend on the purposes for which we have collected and used your personal data. In almost every case the legal basis will be one of the following:

  1. Performance of a contract with you: This would also apply where we need to take steps prior to entering into a contract with you.
  2. Compliance with law:Where we are subject to a legal obligation and need to use your personal data in order to comply with that obligation.

7. Data Security

We have put in place security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality. We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

8. Your Legal Rights

A.It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.
B. Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to access, correct or erase your personal data, object to or restrict processing of your personal data, right to ask that we transfer your personal data to a third party, and unsubscribe from our emails and newsletters.
C. Where you wish to permanently delete your data from our website and other applications, you can choose the option of closing your account. You can close your account by clicking on this linkand following the instructions. Once your account is closed, all products and services that you access through your account will no longer be available.
D. We can refuse to accede to your request where it is unreasonable or where you have failed to provide additional information necessary to confirm your identity.

9. Data Controllers

We will investigate any complaint about the way we manage Personal Data and ensure that we respond to all substantiated complaints within prescribed timelines.